uArticle 8 of the LFPDPPP provides for the possibility of revoking the consent granted for the processing of your personal data. To revoke this consent, you may request that we do so using the same mechanism and procedure for exercising the ARCO Rights provided for herein.
However, Bestday.com (Partner of TripXpertz) informs you that keeping your personal data in our database allows us to have a better understanding of your needs based on your history and thereby provide you with better service when making future reservations.
Mechanisms for exercising ARCO Rights and revoking the consent for processing your data To exercise your rights of Access, Rectification, Cancellation and Opposition or your right to revoke the consent for the processing of your personal data, you are required to complete and send the EXERCISE OF ARCO RIGHTS FORM, which you can download here, and submit it to Bestday.com (Partner of TripXpertz) at the following email address: privacidad@Bestday.com (Partner of TripXpertz), or you can submit the form physically to the following address: Avenida Bonampak Manzana 2, Lote 7, Supermanzana 10, Torre “B,” Cancún, Quintana Roo, C.P. 77500, attention Department of Protection of Personal Data, in writing and in Spanish, complying with the requirements set forth in Article 29 of the LFPDPPP. For more information you can contact the Bestday.com (Partner of TripXpertz) Department of Protection of Personal Data directly by phone at: (52) 998 8811300 Ext. 1197 / 1190 / 1690 / 1441 / 1291.
To justify exercising your ARCO Rights, you are required to verify the possession of your ARCO Rights or the representation with respect to the owner through a copy of your identification document and the presentation of the original for comparison purposes, or the instruments indicated in Article 89 of the LFPDPPP.
“Article 29.- The access, rectification, cancellation or opposition request must contain and accompany the following:
I. The name of the owner and address or other means of communicating to you the response to your request;
II. The documents verifying the identity or, where appropriate, the legal representation of the owner;
III. Clear and precise description of the personal data with regard to which you wish to exercise any of the aforementioned rights, and
IV. Any other element or document that facilitates locating personal data.”
Bestday.com (Partner of TripXpertz) will monitor your request for 20 business days starting from the receipt of said FORM or request, with complete documentation, in order to communicate to you the justification of the request. If the request is justified, Bestday.com (Partner of TripXpertz) will have 15 business days to enable you to exercise your ARCO right.
Measures to safeguard your information and to limit the use or disclosure of your personal data Your personal data will be kept in strict confidence. To reasonably prevent the undue use or disclosure of your personal data, we have implemented physical, technical and administrative security measures in accordance with the Mexican Law: Ley Federal de Protección de Datos Personales en Posesión de los Particulares and applicable regulations.
To ensure that you are able to limit the use and disclosure of your personal data, we offer you the option of registration in the Public Registry to avoid Advertising (Registro Público para Evitar Publicidad or REPEP , its acronym in Spanish), of which the Federal Attorney’s Office of the Consumer (Procuraduría Federal del Consumidor or PROFECO, its acronym in Spanish) is in charge, to ensure that your personal data are not used to receive promotions or advertising from goods or services companies. For more information about this registry, you may consult PROFECO’s web portal or contact PROFECO directly.